These Terms & Conditions include:

• “We” and “Us” means Janitorial Leads Pro.
• “You” means the person placing an order.
• “The contract is agreed” –

By completing and submitting an electronic order form, you are making an offer to purchase appointment leads which, if accepted from us will result in a binding contract. An acceptance email from our side confirms that the contract is in progress.

By using the website to buy leads online, you confirm that you are at least 18 years old.

janitorialleadspro.com gives you plenty of control when it comes to managing your appointment leads. One additional service we provide is the ability to flag any appointment lead you to receive (within 48 hours of appointment date & time) for review by our quality assurance team. Lead quality is extremely important to us, so if we see that a flagged lead does not meet your stringent quality criteria, we will provide you a replacement of that lead list in less than 48 hours.

There are only two scenarios in which a lead is eligible to be flagged for review:

Invalid Contact Information

If the contact information for a lead that you receive is in some way bogus or invalid, then you can flag the lead for review within 48 hours of the appointment date & time. What qualifies as invalid contact information? Here are some examples: Wrong number, wrong person. Once we verify that the lead contact information is, in fact, invalid, a credit will be issued to your account for the cost of the lead and you will receive notification that a credit was issued to your account. If we deem the contact information to be valid, no credit will be given.

Lead Does Not Match Selected Filters

If you receive a lead that does not match the quality parameters such as the decision-maker doesn’t want to meet, you can flag the lead for review within 24 hours of the appointment date with the decision-maker. Although this scenario is quite rare, our partners do have the ability to flag these leads for review as well. If we deem the issue to be an error on your part, no credit will be given.

Lead Quality Review and Refund Procedure

Lead refunds are issued at the sole discretion of janitorialleadspro.com and all decisions regarding the issuing of credits are final. Whenever a lead is flagged, our janitorialleadspro.com quality assurance team will verify if either of these scenarios holds true. If we verify that a flagged lead’s contact information is, in fact, invalid or that the lead did not meet your filtering criteria, we will issue a credit to your account for the cost of the lead. You will also receive an email notification that a credit was issued to your account from. If we deem the lead in question to be valid then no credit will be issued, nor will an email notification be sent. This process normally takes 2-7 business days to complete, but can sometimes occur much faster.

What information do we have about you in our database:

For every customer, we ask for their name(s) and email address that you can simply log in to “My Account” and fetch. If you would like to download or perhaps, delete everything about you stored in our database, simply email us your query and we will get back to you in less than 24 hours.

You are entitled to request us to erase any personal data we hold about you under the EU General Data Protection Regulation (GDPR).

We will do our best to respond promptly and in any event within one month of the following:

• Our receipt of your written request; or
• Our receipt of any further information we may ask you to provide to enable us to comply with your request, whichever happens, to be later.

The information you supply in this form will only be used for the purposes of identifying the personal data you are requesting that we erase and responding to your request. You are not obliged to complete this form to make a request, but doing so will make it easier for us to process your request quickly.

SECTION 1: Details of the person requesting information

Full name:
Address:
Contact telephone number:
Email address:

To ensure we are erasing data of the right person we require you to provide us with proof of your identity and of your address. Please supply us with a photocopy or scanned image (do not send the originals) of one or both of the following:

1) Proof of Identity
Passport, photo driver’s license, national identity card, birth certificate.

2) Proof of Address
Utility bill, bank statement, credit card statement (no more than 3 months old); current driver’s license;

If we are not satisfied you are who you claim to be, we reserve the right to refuse to grant your request.

SECTION 2: Details of the data subject (if different from section 1)

Full name:
Address:
Contact telephone number:
Email address:

SECTION 3: Reason for erasure request

Given the sensitive nature of erasing personal data, GDPR Article 17(1) requires certain conditions to be met before a request may be considered. Please supply us with the reason you wish your data to be erased and please attach any justifying documents to this one.

SECTION 4: What information do you wish to erase?

Please describe the information you wish to erase. Please provide any relevant details you think will help us to identify the information. Providing the URL for each link you wish to be removed would be helpful.

Also, please explain, if it is not abundantly clear, why the linked page is about you or the person you are representing on this form.

Please note that. In certain circumstances, where erasure would adversely affect the freedom of expression, contradict a legal obligation, act against the public interest in the area of public health, act against the public interest in the area of scientific or historical research, or prohibit the establishment of a legal defense or exercise of other legal claims, we may not be able to erase the information you requested in accordance with article 17(3) of the GDPR. In such cases you will be informed promptly and given full reasons for that decision.

While in most cases we will be happy to erase the personal data you request, we nevertheless reserve the right, in accordance with Article 12(5) of the GDPR, to charge a fee or refuse the request if it is considered to be “manifestly unfounded or excessive.” However we will make every effort to provide you with the erasure of your personal data if suitable.

SECTION 5: Declaration

Please note that any attempt to mislead may result in prosecution.

I confirm that I have read and understood the terms of this subject access form and certify that the information given in this application to ______________ is true. I understand that it is necessary for ________________ to confirm my/the data subject’s identity and it may be necessary to obtain more detailed information in order to locate the correct personal data.

Signed: ………………………………………… Date: ……………..

Documents which must accompany this application:

• Evidence of your identity (see section 2)
• Evidence of the data subject’s identity (if different from above)
• Authorization from the data subject to act on their behalf (if applicable)
• Justification for erasure of data (see section 4)

We reserve the right to change these Terms & Conditions for buying leads online from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying leads online on the website. If you do not wish to be governed by the revised Terms & Conditions for buying leads online, you must not place any further orders. Call us for the prices of our varied packages.

These Terms & Conditions for buying leads online are governed by the law of the United States and the State of New York and, we both agree to use the New York courts should any dispute arise.

Thank you for your business with Janitorial Leads Pro, your ultimate destination for cleaning jobs.